17 Feb 2021 CloudTalk raises €6 million Series A for cloud-based call center software
Announcing our first deal of 2021: we’ve lead the €6 million Series A for Cloudtalk, a Bratislava-based startup that offers a cloud call center SaaS tool. Whether for sales or customer support teams, all businesses need a virtual phone solution. Unfortunately, most current solutions require time-consuming setups, are expensive, and lack easy integrations into everyday business tools (such as Zendesk or Pipedrive), which most businesses have become used to. Believe it or not, many of them are still on-premise. CloudTalk is a modern, easy-to-use, cloud-based alternative to these tools: sales, customer support, and call center agents can easily route calls to the most relevant person, they can directly input information from calls into CRM or other systems and can call from anywhere with local numbers.